Fee Refund Policy
Last Updated: 17 November 2023
At Maharashtra Computer Training Institute, we are committed to providing a fair and transparent fee refund policy to our customers. This policy outlines the circumstances under which you may be eligible for a refund of fees paid for our products or services.
1. Registration and Enrollment Fees
1.1. Refund Eligibility: Registration and enrollment fees are non-refundable unless otherwise specified in a separate agreement or terms and conditions associated with a specific program, event, or service.
2. Cancellation and Withdrawal
2.1. General Cancellation: If you wish to cancel a product or service before its commencement, you may be eligible for a refund subject to the following conditions:
a. You must submit a cancellation request in writing to email@example.com within the stipulated cancellation period as specified in the terms and conditions associated with the product or service.
b. The refund amount, if applicable, will be subject to any administrative fees or penalties as mentioned in the terms and conditions.
2.2. Program or Course Cancellation: In the event that we cancel a program or course within 3 days , a 95% refund will be provided to enrolled participants. You will be notified of any such cancellations at the earliest opportunity.
2.3. Participant Withdrawal: If you choose to withdraw from a program or course after it has commenced, a refund will not be provided.
3. Quality and Satisfaction Guarantee
3.1. Quality Assurance: We are committed to providing high-quality products and services. If you are dissatisfied with the quality of the product or service, please contact our customer support team at +91 8655556219 to discuss your concerns and potential resolution options.
3.2. Satisfaction Guarantee: Some of our products or services may come with a satisfaction guarantee. In such cases, if you are not satisfied with the product or service, you may be eligible for a full or partial refund, as outlined in the terms and conditions associated with the specific offering.
4. Processing Refunds
4.1. Refund Request: To request a refund, please contact our customer support team at +91 8655556219 and provide the necessary details, including your name, contact information, order or transaction ID, and the reason for the refund request.
4.2. Refund Timeframe: Refunds will be processed within 15 business days from the date of the approved refund request.
5. Changes to the Refund Policy
We reserve the right to amend or update this refund policy at any time. Any changes will be posted on this page with a new effective date. Please review this policy periodically.
6. Contact Us
If you have any questions or concerns about our fee refund policy, please contact our customer support team at +91 8655556219.